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Clinic Tour

Critical Care and Anesthetic Recovery Ward

We recover our patients from anesthesia in a visible area to monitor their recovery closely.

Consult Rooms

The vet will examine your pet and discuss your reason for bringing in your pet in the privacy of our consult rooms, just like when you go to see a human doctor. This is where you should discuss everything you want checked and bring up any concerns while you are here. The veterinarian will perform a full examination with every consultation and yearly health examination. Smaller animals will be examined on the examination table and larger dogs may be examined standing on the floor. If you are unable to hold your animal for the examination due to health reasons, please advise the staff and we will arrange an assistant to be present during the examination. Our qualified nurses also offer Free Nurse consultations including dental checks,  weight loss programs, surgical admissions and discharges. Both consult rooms are large and fully equipped including computers for easy access to your pets health records.

Grooming

Our grooming area is a large, well established area with state-of-the-art facilities to pamper and beautify your pet. We have a warm hydrobath to wash out the dirt and grime from your dog living its best life, followed by some papering: a nail trim and their hair clipped to perfection, with not a hair out of place! Finished off with some cologne or perfume to impress while hitting the streets on their next ‘walkies’. I mean, the bow or bandana simply tops off the fashion outfit for their ride home.

Hospital Ward

Hospital ward is where we keep our patients who are non-critical and just need to stay with us for a short time. We also keep our grooming pets in here while they are waiting for their turn or to be picked up. This is a safe environment for our pets to simply chill out and snooze. Everyone is provided with comfy bedding and water bowls, with each cage clearly labelled with their patient information and what they are here for. Cats are also given litter trays for toileting, and dogs are regularly walked to relieve themselves while in hospital with us. We like to keep our patient as relaxed and comfortable as possible during their stay. You’re also welcome to bring some special toys or bedding from home if your pet is coming to stay, so they can have some familiar smells with them to reduce stress.

In-House Laboratory

Our vets are trained in many areas including pathology, microbiology, haematology and parasitology. With our in-house laboratory we are able to run many diagnostic tests to help us determine the nature of your pets illness. This means we get rapid results and can start your pet on the correct treatment straight away to begin their road to recovery. We also use our blood analysis machines to test your pet’s blood prior to having general anesthetic. This helps to ensure there are no hidden diseases which may affect the safety of having an anesthetic, e.g. liver or kidney disease, diabetes or anemia.

Pharmacy

This is the area where we store most of our medications which we need to dispense to our patients. We stock the most commonly used veterinary medicines to start your pets treatment that day. We are generally able to order in all special drugs within one or two days from our veterinary suppliers. Most medications we use are veterinary specific medication.

Treatment Room

The treatment area is located in the center of the building with easy access from both consult rooms and the theatre. This is where most of the action takes place when treating our patients. We use our wet procedures table for performing dental procedures and dental x-rays. This is also where we would do procedures classified as ‘dirty’ as in the wound is infected and not sterile, as to not infect our sterile theatre area.

This area is also used to take blood samples or perform general examinations of the pet. Our Critical Care and Anesthetic Recovery Ward is also located within the treatment area to allow for close and frequent monitoring of our patients.

 

 

Surgical Theatre

This is the room in which we perform all our sterile surgical procedures. This room is kept perfectly clean at all times, with minimal access by staff. Animals have their hair clipped and are prepared for surgery in our treatment room and are then moved into the theatre where the surgical site is prepared aseptically for the sterile surgery.  Nurses and vets only enter the room when wearing hair nets to prevent their own hair contaminating the room. While under anesthesia your pet is cared for by one of our qualified and experienced veterinary nurses using our state-of-the-art anesthetic machines and monitoring systems, which tracks your pet’s vital signs including heart rate, respiratory rate, body temperature, oxygen levels, blood pressure, as well as the electrical activity of the heart. The cupboards and shelves with glass sliding doors are accessible from both sides and contain all the surgical instruments and materials that are needed for surgery. This means the nurses can clean and sterilise the equipment and easily place them in the cupboards without having to enter the surgical suite. Our cleaning facilities and autoclave sterilising machines are on the opposite side to the surgery to make it even easier.

Reception Waiting Area

Our waiting room is where our friendly nurses greet you on arrival. Nurses will weigh your dogs on arrival on our scales in the waiting room, and cats will be weighed on smaller scales in the consult room.

We stock a wide range of premium pet foods from Hills and Royal Canin. These are either life stage specific eg. puppy, adult or senior, or prescription diets used to treat a variety of illness’ our pets can suffer from, as diet can be a huge part of treatment.

Behind our reception counter we stock a range of effective preventative parasite control treatments and medications, covering worming, flea & tick control. Dental health is also a huge focus for us as 80% of pets over 3 years of age have dental disease. We offer a wide range of products to help keep your pets teeth clean and breath fresh for those wet kisses.

If you require any additional information about caring for your pet, any of our staff are more than happy to help. We love it when our clients ask us questions!